Personal Care Services in Line with CQC Standards · East Midlands

Care that feels like home

Enable Social Care Services provides personal care to adults aged 18–65 and 65+ in their own homes across East Midlands. Our purpose is to help people live safely, comfortably and independently in the place they call home.

Get in Touch
Scroll ↓
Compassionate caregiver with client
About Us

Our purpose & what we do

Enable Social Care Services provides personal care to adults aged 18–65 and 65+ in their own homes across East Midlands.

Our Aims

  • Promoting independence, dignity and wellbeing for all our clients
  • Delivering safe, effective and person-centred care tailored to individual needs
  • Supporting people who cannot manage personal care independently due to age, illness or disability
  • Providing care in the comfort of your own home
  • Working in partnership with families, professionals, and community services to ensure holistic support

Enable Social Care Services Ltd provides personal care services to adults aged 18–65 and 65+ in their own homes across East Midlands. Our support is for people who, because of age, illness, disability, or long-term conditions, are unable to carry out essential personal care tasks independently.

Our services are delivered in line with Care Quality Commission (CQC) standards for regulated personal care, ensuring safety, dignity and person-centred support for every individual.

Our Services

Our Regulated Activity: Personal Care

Enable Social Care Services provides personal care to individuals living in their own homes. Our service is designed to support people with their daily living needs while promoting independence, dignity, and choice through safe, person-centred care.

What is Personal Care?

Personal care, also known as domiciliary care or home care, refers to regulated support provided to individuals in their own homes. It assists people with essential daily tasks they are unable to perform independently due to age, illness, disability, or other health-related conditions. Care is delivered in the individual's own home, enabling them to maintain independence, dignity, and quality of life while remaining in familiar surroundings.

We provide our services within East Midlands. Please contact us to confirm if we serve your area or to discuss your needs.

Caregiver assisting senior at home
Our Support

What we support with

Washing, bathing, showering, and personal hygiene
Dressing and undressing
Toileting and continence care
Cleaning oneself
Eating and drinking support where linked to personal care needs
Assistance with mobility, transfers, and safe movement
Support with skin integrity within the scope of domiciliary care
Who We Help

Who we support

Physical disabilities
Learning disabilities
Mental health needs
Long-term health conditions
Age-related frailty
Sensory impairments
Cognitive impairment or memory loss
Additional Support

Non-Regulated Support

These services do not fall under CQC regulation but complement our personal care offer.

Domestic support (cleaning, laundry, household tasks)
Companionship and social support
Shopping and errands
Meal preparation not linked to personal care needs
Community access and wellbeing support

CQC requires these to be clearly distinguished from regulated personal care, and we ensure this separation is transparent.

Why Choose Us

Why choose Enable Social Care Services?

At Enable Social Care Services, we deliver exceptional, person-centred care tailored to each individual. Our clients and their families trust us because we prioritise dignity, respect and independence in every aspect of care.

"Care that respects your choices, promotes independence, and enhances daily living."

Person-Centred Care

Every care plan is meticulously designed around your unique needs and preferences. We focus on comfort, independence and improving quality of life for those we support.

Quality & Safety

Our commitment to excellence

Safeguarding Adults Your safety is our top priority. All staff are trained to identify, prevent and report abuse or neglect, following local authority safeguarding procedures.
Duty of Candour We are committed to openness, honesty and transparency. If something goes wrong, we inform the person, offer a sincere apology, explain what happened, and take action to prevent recurrence.
Quality Assurance Regular audits, staff supervision, competency assessments, incident reporting, client feedback, and continuous improvement planning.
Our Team All staff are DBS checked, fully trained, competency assessed and supervised. Training includes safeguarding, medication support, moving & handling, infection control, mental capacity, person-centred care and equality & diversity.
Practical Information

Everything you need to know

Office Hours

Mon – Sat: 09:00 – 17:00 Sunday: 10:00 – 14:00 After Hours: Call our cellphone for urgent support

Fees & Funding

We aim to keep our pricing clear and transparent so families understand the cost of care. Fees are based on the level of care required, the number of care hours, and the complexity of support needed.

What is included

  • Personal care support
  • Assistance with daily living
  • Care planning and reviews
  • Staff training and supervision

What may not be included

  • Specialist equipment
  • Additional travel outside agreed care plans
  • Activities or external services

Funding options available:

Local Authority Funding Direct Payments Private Self-Funding

Some people may be eligible for funding from their local council following a care needs assessment. If you receive Direct Payments from your local authority, you may choose us as your care provider.

Complaints & Feedback

We are committed to providing high-quality care and welcome feedback from service users, families and professionals.

1

Raise a concern

Contact us by phone, email or through our contact form at any time.

2

Acknowledgement within 48 hours

All concerns are taken seriously. We will acknowledge your complaint within 48 hours of receiving it.

3

Full response within 10 working days

We investigate promptly and provide a full written response within 10 working days.

4

Still unhappy? Escalate externally

If you remain unsatisfied, you may escalate to the Local Government and Social Care Ombudsman or the Care Quality Commission (CQC).

CQC Rating Enable Social Care Services Ltd provides personal care services in line with Care Quality Commission (CQC) standards. Our official registration and rating will be published here following inspection by the CQC.
Our Team in Action

Care delivered with compassion

A glimpse into the dedicated care we provide every day across East Midlands.

Enable Care team
Enable Care team
Enable Care team
Enable Care team
Enable Care team
Caregiver with senior
Get In Touch

We'd love to hear from you

Ready to experience quality care? Contact us today.

Address 210 Bedale Drive, LE4 2NQ, Leicestershire
Our Clients Testimonials

What People Say

Featured Testimonial

“Our family’s experience with Enable Social Care Services has been nothing short of amazing. They truly care, and their support has been a blessing to us. Thank you for your dedication!”
— Emily R., Nottingham